LoFi - Playtime
LoFi - Pitch Dropout
LoFi - Tapestop
Can I activate the plugins without an internet connection?
How do I access the 14-day free trial version of the plugin?
How do I change my password?
I forgot my password, how do I get into my account?
I forgot my username.
I ran out of activations for my plugin, what should I do?
My plugin activation process timed out, what should I do?
Unsure if you have a Yum Audio account?
Where can I find my serial code?
DAW specific questions
Cakewalk does not discover my plugins
How can I automate LoFi Tapestop in my DAW?
How can I trigger LoFi Pitch Dropout in sync with my DAW?
Are all future updates free after a plug-in or bundle purchase?
Are you offering multi-seat licenses for larger studio or academic institutions?
Can I try your plugins before buying?
Do you offer academic discounts?
Do your plugins require an iLok account?
I would like to sell and transfer my plug-in license to another user, is this possible?
My plugins won’t show up in my DAW what do I do?
What DAW do I need to use your plugins?
Where can I find the plugin presets?
Where can I find the product manual for the plugin I just purchased?
Installation & Activation
Can I use my Yum Audio plugins on multiple computers using just one license key?
How to download, install and activate your plugin
My plugin installer shows an error and fails, what should I do?
Uninstall Yum Audio plugins
What is the FoodstampsIpcServer app I found?
Where are my plugins installed?
Orders & Refunds
Can I get a refund?
I did not receive an email after my purchase
I didn’t receive any email with download links after purchase, where are they?
Will Yum Audio ship my software order? Is there a physical product?